About Meritum
I spent a year managing a medical practice in Alberta. My wife is a physician. Most of my closest friends are physicians. I know what a Thursday submission cycle feels like from the inside, and I know what it costs when it goes wrong.
I built Meritum because the tools available to Alberta physicians are either brutally expensive or genuinely bad. Usually both.
The percentage-based billing agent model was designed for an era when claims were keyed by hand into a terminal. That era is over, but the pricing hasn't caught up. A rural GP billing $400,000 a year is paying $12,000 to $20,000 for a service that modern software can handle more accurately, more quickly, and for a fraction of the cost.
This isn't an argument against the people doing your billing. Some billing agents are excellent; they know the rules cold and they care about getting it right. The problem is structural. When your entire revenue stream depends on one person's knowledge, one person's availability, and one person's timeline, you've built a single point of failure into the most important part of your practice. People retire, people get sick, and people move on. The rules don't.
I built Meritum to encode the rules. Every governing rule in the AHCIP Schedule of Medical Benefits, applied to every claim before it goes out: modifier eligibility, duplicate detection, time-period checks, and RRNP auto-calculation from your practice location. I built it to catch the things that fall through the cracks after a long clinic day or a night shift, because the platform doesn't get tired and it doesn't forget. And beyond the rules, I built an advice engine that looks at what you might be missing: codes and modifiers you're entitled to but aren't claiming, patterns in your billing that suggest revenue left on the table.
I also run an information security practice, and I built Meritum the way I'd expect a client's system to be built if I were auditing it. Your patients' data is hosted in Canada, governed by the Alberta Health Information Act, and held to the same standards I'd hold anyone else to. Security isn't something I added to Meritum after the fact; it's the foundation I started from.
If Meritum works for you, stay. If it doesn't, leave; your data comes with you, exported in full, at no charge. I'd rather earn your business every month than keep it by making the alternative painful.
Flat monthly rate, no percentage, cancel anytime. I built this because Alberta's physicians deserve billing software that respects their time, their money, and their data.